From time to time, we may offer Free Spins to qualifying customers to use on certain casino games.
Finding and using your Free Spins is easy. Simply follow the steps below:
Log into your account and click 'Casino'
Whether you're on desktop or mobile, simply log in to your Luckbox account and go to the casino games page.
Find your game
In the Casino section, click on 'Slots' and find the game you have been awarded Free Spins on. You can also search for the relevant game in the search bar menu. Once you find the game, click 'Play Now' to open the game.
Launch the game
Once you launch the game you will see a notification about your Free Spins. This tells you how many Free Spins you have and when they expire.
Click 'yes' if you would like to start using them to play. Click 'no' if you would like to save your Free Spins and play with real money instead.
Start using your Free Spins
If you click 'yes' during step 3, you will see your Free Spins displayed in the game. In this example, it is displayed in the bottom left corner, but it might look different depending on what game you play.
Now you're ready to play using your Free Spins. The in-game display will update as you use them and tell you once you've run out. You can also come back later to finish using them if you like. To do this simply close the game, and then start from step 2 again the next time you want to play.
Need more help?
If you need more help, go to your account dashboard by clicking on the profile icon or the 'Deposit' button. There you will see a chat bubble appear. That's our friendly support team standing by to give you any help you need. Start a conversation with them if you have a question.
If you experience any problems finding or using your Free Spins just reach out to the Luckbox support team by email at email@example.com or Live Chat - we'll be happy to help!
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