Q: Where can I use my Free Bet?
Your Free Bet can only be used on esports and only esports bets count towards wagering.
Q: What is a Free Bet?
A: A Free Bet is a risk-free bet where you get paid the net winnings on
the bet if it wins. The original Free Bet stake is not returned to your
balance. For example, you receive a €10 Free Bet and you place it at the odds of 1.80. If your bet wins, you will be credited with €8.
Q: How do I get a Free Bet?
A: When you meet the qualifying condition. After that in a period of 24 hours the Free Bet will be credited to your account. To earn a Free Bet, you must use credit in your balance - you can not earn a Free Bet using a previous Free Bet.
To ensure you receive details of our latest Free Bet offers make sure you are opted in to receive emails from Luckbox and follow Luckbox on Twitter.
Q: How do I use my Free Bet?
A: Each Free Bet is different and some must be used on specific matches, tournaments or markets. Check your active Free Bets in your account to see where to use yours. When you're ready to use your Free Bet, head to the betslip, tap the slider and hit 'place bet'.
Q: Where do I see it in my account?
A: You may get an email notifications and see it in your account when you
login to Luckbox. You can find out if you have any Free Bets on your account by looking out
for the icon on the top menu and under Active Free Bets in Bonus Information. You will also see the option to use your active Free Bets when you add a selection to your betslip.
Q: Can I withdraw the winnings?
A: Yes, you can as long as the withdrawal amount exceeds the minimum required.
You may be asked to provide additional documents as a verification process.
Q: Are there any wagering requirements?
Q: Do Free Bets expire?
A: Yes, every Free Bet has its own expiry date. Please check your active Free Bets.
Q: Can the Free Bet be used in parts?
A: No, the full amount of the Free Bet must be used.
Q: What is a “Survey Free Bet”?
A: At times, Luckbox may reach out to certain players directly with a “Survey Free Bet” offer with the purpose of improving its offering. This Free Bet will be awarded to invited players only.