Q: What are Free Spins?
A: Free Spins are spins awarded to players that can be used on specified casino games, determined at Luckbox's discretion.
Q: Are there any wagering requirements?
A: No, all winnings from Free Spins will be paid once all spins have been played and be awarded as cash with no withdrawal restrictions or wagering requirements.
Q: How do I get Free Spins?
A: When you meet the qualifying conditions of a promotion the Free Spins will be credited to your account within 24 hours.
To ensure you receive details of our latest Free Spin offers make sure you are opted in to receive emails from Luckbox.
Q: How do I use my Free Spins?
A: After meeting the requirements of an offer the Free Spins will appear when you open the relevant game. Then all you have to do is to press the spin button.
Q: How long can I claim my Free Spins
A: You have 7 days to use your Free Spins after being credited, unless something else is specified in a specific promotion. Upon expiry, all remaining spins and pending winnings will be forfeited.
Q: Can I withdraw the winnings?
A: Yes, you can, as long as the withdrawal amount exceeds the minimum required.
You may be asked to provide additional documents as part of Luckbox's verification process.