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  1. Luckbox
  2. Account

Account

Review this section for questions about your account.

Account rules

  • Can I play if I am younger than 18?
  • Can I have more than one account?

Account registration

  • Why do you need my information when registering an account?
  • How do I register an account?

Account security

  • Help, I forgot my password!
  • I can't find my password reset email. What should I do?
  • Can I change my account information (name, date of birth, email)?
  • How do I keep my account safe?
  • How do I contact Luckbox?

Account verification

  • What is KYC?
  • How can I verify my account?
  • How long does it take to verify my account?
  • Which documents do I need to provide for KYC verification?
  • Why do I need to verify my account?
  • When do I need to provide documents? Will I be required to undergo verification more than once?
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